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  Ilavarasi Kalandas
  Trainer & Consultant  
  Event's Profile  
Date : 18 & 19 April 2018
Time : 9am - 5pm
Suite 7-5, Level 7
Wisma UOA II
21, Jalan Pinang
50450 Kuala Lumpur
  Online Registration, please
  Registration via Fax,
please download form here
and fax it to (603) 2713 6869.
  PM Resources' Contact  
(603) 2713 6868
(603) 2713 6869
  In-house Training  
  Apart from the above program, the following are also available for in-house training:
1. Customer Care and Service Excellence
2. Effective Production Planning & Warehouse Control to Ensure Quality & In Time Delivery to Customers
3. Understanding Goods & Service Tax for Retailing Industry
4. Understanding Goods & Service Tax for Construction & Engineering Industry
5. People Skills for Managers
6. Advance Brainstorming & Mind Mapping for Management Decision Making
7. Sales Negotiation
8. Developing Effective Employee Handbook
Sale ! Sale ! Sale!
A 2-Day Programme
Date : 18 & 19 April 2018 (Wednesday & Thursday)
Time : 9.00 am - 5.00 pm
This sales training introduces participants to tools and techniques for selling, in a way that makes it easy for buyers to buy.

The program should achieve the following objectives:
Recognised the concept of sales, and their beliefs about selling
How to create first and best impression and professional opening to a sales conversation
Improved communication
Improve efficiencies
Improved customer relations
Sell more profitably and efficiently
Techniques to target better prospects
How to get appointment by phone
Handling objections
Practiced gaining commitment from customers
Programme Outline
Module One
Introduction to
Module Two
Types of sales
Phone sale
Cross sell
Module Three
Types of sales
Phone sale
Cross sell
Module Four
How to Sell
The art of selling
Unique selling techniques
Customer satisfaction
Handling unhappy customer
Speak to strangers
Attend meeting
Ways to present and demonstrate your product
Ways to improvise a presentation
Ways to improvise a presentation
Ways to improvise a presentation
Ways to improvise a presentation
Module Five
Professional Selling
Module Six
Best Selling Skills
Communication skill
Public speaking
Time management
Customer service
Module Seven
Closing a sale
Module Eight
For more programme’s details, please
Who Should Attend
This training course provides an introduction to sales for anyone new to selling or experiences and as an advanced level for any experienced candidates
This sales training course will be delivered in highly engaging engaging and interactive way, focused on the specific needs of the participants
Group discussion
Individual and group activities
Trainer presentation, tips and discussion
Your Investment
The early bird date is 04 April 2018
Early Bird
RM1, 431 per participant
RM1, 537 per participant
Group 3 for 2
RM3, 074
(1 Free for Every 2 Participants)

All fees above are inclusive of tea break, lunch, training material, certificate of attendance and also 6% GST.
PM Resources Sdn Bhd (Co. No. 466686-P)
Suite 7-5 Level 7, Wisma UOA II, 21 Jalan Pinang, 50450 Kuala Lumpur | Telephone: +603 2713 6868 | Fax: +603 2713 6869 |
Email: training@pm-resources.com | Website: www.pm-resources.com/training-series

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