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  Facilitator  
  Ilavarasi Kalandas
 
  Trainer  
   
   
  Event's Profile  
 
Date : 28 September 2018
Time : 9am - 5pm
Venue
:
Suite 7-5, Level 7
Wisma UOA II
21, Jalan Pinang
50450 Kuala Lumpur
 
   
  Registration  
     
     
  Registration via Fax,
please download form here
and fax it to (603) 2713 6869.
 
   
  PM Resources' Contact  
 
(603) 2713 6868
(603) 2713 6869
training@pm-resources.com
www.pm-resources.com
/training-series/
 
   
  Sharing  
 
 
   
   
   
  In-house Training  
  Apart from the above program, the following are also available for in-house training:
 
   
 
1. Fraud – Prevention & Detection
2. 7 Common Pitfalls Managers Make
3. Developing Key Performance Indicators (KPI) For Business Success
4. Increasing Efficiency & Reducing Warehouse Operational Cost
5. Supplier Sourcing Strategy & Negotiation Skills
6. Managing The Dealers
7. Brand Management Workshop
8. Doing Business In China
 
   
   
 
 
Negotiation Skills
A 2-Day Programme
Date : 28 September 2018 (Friday)
Time : 9.00 am - 5.00 pm
 
Introduction
 
Good negotiation skills are obtained in time by good observation of how some of the best in your business negotiate and constantly practicing the core principles underlying negotiation. This training helps you understand the core principles and subtle rules of negotiation and teaches you to implement them in your life and business.
Many purchasing personnel are well trained in purchasing negotiations and they know what they want from the sales person. On the other hand, sales people are ill-prepared especially when it comes to a gruelling session and thus ended up shredded to pieces by the purchasing personnel of the client company.

So, there is a distinction here between ‘selling’ and ‘negotiating’.
Objectives
 
The program should achieve the following objectives:
a)
Determine the importance of negotiation in the sales process
b)
To identify methods by which negotiations can be planned, conducted and reviewed
c)
Determine how to use various negotiation strategies to achieve best result
d)
To build confidence and skills to achieve a mutually acceptable outcomes
e)
To provide important tools, techniques and tactics for use in negotiation situations
 
Programme Outline
Introduction of Negotiation Skills
The Negotiation Process
Sales Negotiation
Why and how to Negotiate?
Negotiation with Customers
Handling objections
Conclusion
For programme details, please
Who Should Attend
This course is ideal for anyone who is dealing with sales, customers or clients.
Methodology
Highly interactive; you will learn via power-point presentations, presentations, group discussions and worksheets
Highly practical and experiential learning examples
Lively discussions and informative Q&A sessions
Highly informative and practical course notes for reference

Your Investment
(The early bird date is 14 September 2018)

Early Bird fees: RM 742.00

Standard fees: RM 795.00

Group fees: Pay 3 for the price of 2

The above programme fee is inclusive of tea breaks, lunch, training material, certificate of attendance and 6% GST

 
 
 
 
PM Resources Sdn Bhd (Co. No. 466686-P)
Suite 7-5 Level 7, Wisma UOA II, 21 Jalan Pinang, 50450 Kuala Lumpur | Telephone: +603 2713 6868 | Fax: +603 2713 6869 |
Email: training@pm-resources.com | Website: www.pm-resources.com/training-series

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