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  Mr. Krishnan Ramasamy
  Event's Profile  
Date : 18 & 19 September 2019
Time : 9am - 5pm
Suite 7-5, Level 7
Wisma UOA II
21, Jalan Pinang
50450 Kuala Lumpur
  Online Registration, please
  Registration via Fax,
please download form here
and fax it to (603) 2713 6869.
  PM Resources' Contact  
(603) 2713 6868
(603) 2713 6869
  In-house Training  
  Apart from the above program, the following are also available for in-house training:
1. Customer Care and Service Excellence
2. Effective Production Planning & Warehouse Control to Ensure Quality & In Time Delivery to Customers
3. Understanding Goods & Service Tax for Retailing Industry
4. Understanding Goods & Service Tax for Construction & Engineering Industry
5. People Skills for Managers
6. Advance Brainstorming & Mind Mapping for Management Decision Making
7. Sales Negotiation
8. Developing Effective Employee Handbook
Handling Disciplinary Procedures & Domestic Inquiry
A 2-Day Workshop
Date : 18 & 19 September 2019 (Wednesday & Thursday)
Time : 9.00 am - 6.00 pm
In most organisations, irrespective they represent the industries of manufacturing, tourism, mining, construction or agriculture, they synergy of performance, harmony of work and the evolvement of positive work environment is always derived from the cumulative effort of the direct as well as the indirect manpower.
The discipline and performance of this labour force determines the organisation’s high level of attainment or alternatively, their indiscipline may lead to retrogression. Thus, whilst the leadership is bent on motivating and developing them, the principles of integrity, fairness and firmness in disciplining these employees are expected to flow simultaneously from these direct operations as well as support Departments, which wholesome leadership will nurture continuous growth and success of the organisation.

Thus, the enforcement of industrial disciplinary by these Head of Department and their Managers who control large operation Departments face the biggest challenges as the organisation surges to look for higher position of its products or services within their industry.
The program should achieve the following objectives:
  • To guide participants on the basic rights of employers and employees. Manager adorn the power of Management and will have to understand Vicarious liability, both for their actions or inactions.
  • To make employers (Managers) avoid unnecessary litigation, which is considered Non Value added to Management. If disciplinary procedures and documentation are adhered it could avoid employers’ prerogative and integrity being questioned.
  • To display transparency in Management through the DI and draw mutual respect and harmony among all employees and at all levels.
Programme Outline
Module One
  • Understanding the laws (Statutory Provisions) relating to misconduct at workplace and the requirement for domestic inquiry
  • Employment Act 1955 (Act 265)
  • Industrial relations act 1967
  • Occupational and safety Act 1994
Module Two
  • Basic principles in these statutes. The Employer/Employee relationship and contract binding them
  • The company Policy and guidelines in line with these laws
  • Identifying minor and major misconduct –as drawn by company policy
  • Positive, progressive disciplining procedures to change workplace behaviour
  • Procedures in handling minor misconduct
  • Procedures in handling Major or Gross misconduct
  • Understanding Fault Liability & Strict Liability
Module Three
  • The complaint
  • Complaint - Relevancy (Preliminary)
  • Investigation (Criminal and Civil)
  • Wordings in preparation of letter of Allegation
  • Serving the letter of Allegation
  • Letter of explanation from employee
  • Disposition by management as to course of action
  • Suspension / No requirement to suspend pending inquiry
  • Notice of inquiry
  • The panel of inquiry
  • Presentation of the Management Case - BURDEN / STANDARD OF PROOF
Module Four
  • The inquiry starts (practice full day)
  • Examination in Chief – the Prosecution case, key issues during the prosecution case
  • Cross Examination
  • Re Examination
  • Panels Role during the proceedings
  • Recording of the Proceedings
  • Finding and Recommendations of the Panel
  • Punishment and degree of seriousness as to the circumstances of the case and the policy
  • Punishment orders
For programme details, please
Who Should Attend
Managers, Section Heads, HR personnel’s, Production Executives, Supervisors, Line Leaders and anyone who has staff reporting to them
Interactive Facilitations on Knowledge and Concepts
Interactive Learning Framework
Alignment of Corporate Measures with Individual Performance Measures either direct or indirect
Group Discussion and Brainstorming
Output –Based Activities / Exercises based on actual Job Types
Case Study on real life examples
Outcomes focused with Actual Outputs to take home for implementation
Your Investment
Early Bird
RM1450.00 per participant
RM1550.00 per participant
Special Fee
Sign up 3 participants for the price of 2 participants

*Your investment includes materials & notes, lunch, tea break and certificate of attendance
PM Resources Sdn Bhd (Co. No. 466686-P)
Suite 7-5 Level 7, Wisma UOA II, 21 Jalan Pinang, 50450 Kuala Lumpur | Telephone: +603 2713 6868 | Fax: +603 2713 6869 |
Email: training@pm-resources.com | Website: www.pm-resources.com/training-series

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