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  Mr. Krishnan Ramasamy
  Event's Profile  
Date : 24 & 25 October 2018
Time : 9am - 5pm
Suite 7-5, Level 7
Wisma UOA II
21, Jalan Pinang
50450 Kuala Lumpur
  Online Registration, please
  Registration via Fax,
please download form here
and fax it to (603) 2713 6869.
  PM Resources' Contact  
(603) 2713 6868
(603) 2713 6869
  In-house Training  
  Apart from the above program, the following are also available for in-house training:
1. Customer Care and Service Excellence
2. Effective Production Planning & Warehouse Control to Ensure Quality & In Time Delivery to Customers
3. Understanding Goods & Service Tax for Retailing Industry
4. Understanding Goods & Service Tax for Construction & Engineering Industry
5. People Skills for Managers
6. Advance Brainstorming & Mind Mapping for Management Decision Making
7. Sales Negotiation
8. Developing Effective Employee Handbook
Dealing & Managing Non-Performers in Malaysia
A 2-Day Workshop
Date : 24 & 25 October 2018 (Wednesday & Thursday)
Time : 9.00 am - 5.00 pm
Organization experience various people problems - absenteeism, tardiness, insubordination, low productivity, rebelliousness, non -conformance to rules and regulations, mediocrity, wastage, machine breakdown due to poor maintenance, misuse of funds, etc.
If people are the most important resource in an organization, they could also be the biggest source of problems? These people problems adversely affect the organization’s effectiveness and ability to achieve its desired end results? Thus, the biggest challenge to management, leadership and the human resources development department of any organization is how to change the attitudes of certain segment of employees, and to keep them directed towards the vision and mission of the Company.

When these segments show responsiveness and lend support to the core group of the workforce, synergistic results will be obtained over and over again.
These two (2) days workshop will help participants to be aware, identify and develop performance measures for tracking individual performance so that organizational and business goals can be attained. This Program will help participants to gain an insight on how their job performance affects corporate strategy and its contribution towards the value-chain directly or indirectly towards organizational goals and targets by assisting them. The program should achieve the following objectives:
Build self-esteem and staying positive at work concludes with each participants selecting goals and methods they will use to return to work renewed, refreshed, and ready to tackle new tasks.
Programme Outline
Module One
Attitude – Attributes as against measurable in Managing Performance
Module Two
Factors in the Environment (Professional)
Module Three
Attitudinal change leading to Character change
Module Four
Non performing employees as seen from workplace perspective and the necessity to conform to the Organisations. “workplace behavioural specification
Module Five
Handling a non performing employee (a case of absenteeism)
Module Six
Plan for improvement with Gantt Chart
For programme details, please
Who Should Attend
Supervisory and Management levels
Interactive Facilitations on Knowledge and Concepts
Interactive Learning Framework
Alignment of Corporate Measures with Individual Performance Measures either direct or indirect
Group Discussion and Brainstorming
Output –Based Activities / Exercises based on actual Job Types
Case Study on real life examples
Outcomes focused with Actual Outputs to take home for implementation
Your Investment

The early bird date is 10 October 2018
Early Bird
RM 1,431 per participant
RM 1,537 per participant
Special Fee
A Group Of 3: RM 3,074
(1 Free For Every 2 Participants)

(Your investment also includes Materials & Notes, Japanese Buffet Lunch, Tea Breaks and Certificate of Attendance)
PM Resources Sdn Bhd (Co. No. 466686-P)
Suite 7-5 Level 7, Wisma UOA II, 21 Jalan Pinang, 50450 Kuala Lumpur | Telephone: +603 2713 6868 | Fax: +603 2713 6869 |
Email: training@pm-resources.com | Website: www.pm-resources.com/training-series

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